Competency mapping is the process of identification of the
competencies required to perform successfully a given job or role or a set of tasks
at a given point of time. Competencies include the collection of success factors
necessary for achieving important results in a specific job or work role in a
Success factors are combinations of knowledge, skills, and attributes that are described in terms of specific behaviors, and are demonstrated by superior performers in those jobs or work roles. Attributes include: personal characteristics, traits, motives, values or ways of thinking that impact an individual’s behavior. Competency must lead to effective performance.