Introduction
Competency mapping is the process of identification of the
competencies required to perform successfully a given job or role or a set of tasks
at a given point of time. Competencies include the collection of success factors
necessary for achieving important results in a specific job or work role in a
particular organization.
Success factors are combinations of knowledge, skills, and attributes that are
described in terms of specific behaviors, and are demonstrated by superior
performers in those jobs or work roles. Attributes include: personal
characteristics, traits, motives, values or ways of thinking that impact an
individual’s behavior. Competency must lead to effective performance.